Customer Service Forms are easy, convenient and designed with your needs in mind. Forms can be viewed, completed, e-mailed and printed from this site.
Click below to access forms to initiate:
Banking Changes
Financial Transactions
Policy Changes
Reinstatements
Investment Changes
Title Changes and
Term Conversion
If you require any assistance please use this link to our contact information.
Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595.