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In order to process the surrender of your policy, please note that we allow your agent a period of 5-10 days to conserve the business before processing your request.

Customer Service forms for products issued by the John Hancock Life Insurance Company and the John Hancock Variable Life Insurance Company can be found on the www.johnhancock.com.

For our return address click here.

 

 
 
 
Form # Form Name

PS0764UA (01/2005) US - Partial Withdrawals / Loans - Variable Policies Only
PS5117US (11/2007) US - Request For Dividend Withdrawal
PS5109US (11/2008) US - Request for Investment Option Change for Accumulation VUL, Coli VUL, EPVUL, Protection VUL, SPVL, Survivorship VUL, VUL, VUL Accumulator and VUL Protector policies.
PS5108US (11/2008) US - Request for Investment Option Change for all eVariable Life, M Executive VL I and II, MVL Plus, MVL Edge, MVL Edge II, VEP, VEP Edge I and II, VEP Plus, Performance Survivorship VUL, Performance Executive Variable Life and policies.
PS5110US (11/2008) US - Request for Investment Option Change for all VLI, MVL and FlexV policies.
PS5116US (11/2007) US - Request For Policy Loan
PS5113US (12/2007) US - Request For Policy Surrender
JH-014 (04/2008) US - Request for Policy Surrender Settlement Flyer
IA0755US (01/2005) US - Request For Taxpayer Identification and Certification

 

Please contact 1-800-827-4546 to obtain product and fund prospectuses (for New York, contact 1-877-391-3748, option 4).  The prospectuses contains complete details on investment objectives, risks, fees, charges and expenses as well as other information about the investment company. Please read the prospectuses carefully containing this and other information on the product and the underlying portfolios and consider these factors carefully before investing.

Insurance policies and/or associated riders and features may not be available in all states.

Insurance products issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 and securities offered through John Hancock Distributors LLC through other broker/dealers that have a selling agreement with John Hancock Distributors LLC, 197 Clarendon Street, Boston, MA 02116.

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