Help with Printing Manulife Forms

How do I print a PDF file?
Click on the Print icon located on the Acrobat Reader's menu bar.

Why am I unable to view or open a form?
Most forms available on  SalesNet are in PDF format.  PDF format allows documents to be easily printed.

To view a PDF file, you must have Adobe Acrobat Reader installed on your computer.  If your system does not have this program, you will not be able to access these forms. 

What is Acrobat Reader?
The Adobe Acrobat Reader is a free browser "plug-in" (helper program) that allows you to view and print documents in Adobe's Portable Document Format (file names ending in the extension ".pdf").

The Portable Document Format is platform-independent: users of MS Windows, Mac OS and other operating systems can all view the same .pdf document.  This powerful tool enables companies to keep up to date documents available to all clients.

Forms that are available to download from  SalesNet are maintained in this PDF format

How do I install the Acrobat Reader on my computer?
Adobe's Acrobat Reader is free to download from Adobe's web site.  The download is a self-running installation program.

I have the Acrobat Reader on my computer, but cannot view PDF files on  SalesNet.
Current versions of the Acrobat Reader automatically configure themselves as plug-ins upon installation.  If your version of the Acrobat Reader does not automatically open PDF files, we recommend an upgrade to a more recent version of the software.  The software is freely available from Adobe's web site.

I have Acrobat Reader on my computer but I can’t print the PDF Files on SalesNet.

Here are some quick hints to resolve printing problems

Restart your computer and then print a PDF file:
-- If the file prints correctly, your system may have been out of memory or resources.

Turn off your printer for at least 15 seconds to flush its memory, and then turn it back on and print a PDF file:
-- If the file prints correctly, your printer's memory was too full.

Print from another computer:
-- If the file prints correctly, the computer you first tried to print from may be unable to connect to the printer or the network correctly. Contact your network administrator or consult your network documentation

Print a PDF file to another printer:
-- If the file prints correctly, the computer you first tried to print from may be unable to connect to the original printer because of a communication, hardware, or memory problem. Make sure that the printer is turned on and connected properly, and then run a self-test on it to make sure that it's working correctly.

Still having problems see what Adobe has to say

http://www.adobe.com/support/techguides/acrobat/rdrwinprnt/main.html