 |
|
|
No one can eliminate the void, shock or grief that people experience following the death of a loved one. However we can eliminate some of the strain by helping you file a claim.
|
|
|
Step 1 |
Notification |
|
|
Report the death to Manulife by either:
a) Using our quick and easy Notification Form OR
b) Contacting Manulife at 1-800-387-2747 and asking for a Claims Analyst
Following this notification, within 4 working days, we will send a claim form and a letter outlining our claims requirements.
|
|
|
|
|
Step 2 |
Completing the Claim Form |
|
|
The designated beneficiary must provide:
a) A certified copy of the death certificate
b) The insured’s policy(ies) AND
c) A completed claim form (check our Tips before filling out the form)
|
|
|
NOTE: There may be other requirements depending on various circumstances (these will be outlined in the letter you receive after notification). |
|
|
|
|
Step 3 |
Submitting Requirements |
|
|
Submit all requirements to the Claims Department. The claims process generally takes 4 working days from receipt of all requirements. |
|
|
|
|
Step 4 |
Receiving Proceeds |
|
|
The death benefit will be disbursed via check, Manulife Benefit Account, or electronic funds transfer (depending on the amount and your preference). The disbursement will include interest. |
|
|
If you have questions or require further information, call our Customer Service Center at
1-800-387-2747 and ask to speak with a Claims Analyst. |
| Please also review our Checklist for other considerations during this difficult time. |
|
|
Download the free Adobe Acrobat Reader to view and print PDF files.
